Summary of experience 

Susan is a trailblazer in People Analytics, with a decade of experience driving data-informed decision-making in high-growth, fast-paced environments. As the architect behind the People Analytics teams at both Airbnb and Netflix, she has partnered with executives and People team leaders to embed data-driven processes across all facets of these industry-leading organizations.

With a keen eye for transforming raw data into actionable insights, Susan has revolutionized and refined key people processes including performance management, compensation reviews, manager training, and hiring. Her work is underpinned by a deep commitment to equity and inclusion, leveraging advanced analytical techniques to ensure fairness and representation at every level.

Susan's unique blend of technical expertise and organizational knowledge stems from her interdisciplinary background. Armed with a PhD in Organization Studies and an MS in Computer Science with a focus on AI and Data Management, she bridges the gap between cutting-edge technology and human-centered organizational design. As a graduate of both Harvard and Stanford Universities, Susan brings a rigorous academic foundation to her practical, results-oriented approach.

Known for her ability to distill complex data into clear, compelling narratives, Susan excels at translating insights into concrete actions that drive business outcomes. Her passion for creating workplaces where all employees can thrive is evident in her continuous efforts to leverage data for positive organizational change.

As businesses navigate the complexities of the modern workplace, Susan's expertise in building data-informed cultures positions her as a valuable partner for organizations seeking to make smarter, more equitable decisions about their most important asset – their people.